What Does Our 5-Year Shutter Guarantee Cover?


At Totally Shutters, we understand that purchasing and installing made-to-measure plantation shutters in your home is a big decision. That’s why our shutter specialists are here for you from start to end, from initial quotation to installation.

What’s more, with our 5-year guarantee as standard with each of our plantation shutter options, we offer a no-hassle replacement in the rare case of any manufacturing defects.

Quality plantation shutters you can trust

One of the biggest concerns we often get asked is what if the material starts to crack or fall apart, and will the colour will fade over time.

At Totally Shutters, we only use the finest materials and the best techniques, so you can rest assured that this will not be the case. Our wooden plantation shutters are made from 100% solid hardwood that will never hollow or composite, and our polyvinyl plantation shutters are solid with a reinforced aluminium core that will last for years to come.

All our plantation shutters are treated with a UV protectant and sealant that’s applied in layers for a long-lasting beautiful finish that will not yellow, fade or peel, even in high heat and direct sunlight. Our polyvinyl plantation shutters are waterproof, withstanding warping in wet or humid conditions.

Your 5-year shutter guarantee

Your 5-year shutter guarantee starts from the day your window dressings are fitted and extends up to the fifth anniversary of your fitting date. For a nominal call-out fee, we promise to repair or replace any faulty shutters completely free of charge.

Our exclusions are:

  • Shutters are used for the purpose provide
  • Altered products are not covered
  • The shutters are for internal use
  • Normal wear and tear is not covered
  • Fading is excluded beyond 1 year

For full terms and conditions on our plantation shutters 5-year guarantee, contact Totally Shutters today on 0203 960 6963.

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